Help & Advice

Browse through our extensive FAQs to answer all your questions!

FAQ Categories

General Questions
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Returns
- Can I return my order if I am unhappy?
  Yes, you may return unopened items within 7 days of delivery for a full refund. To find out more information on our returns policy, please click here.
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Shipping
- How quickly will my order be sent?
  Here at Spirulina UK, we pride ourselves in our swift turn around and product dispatch. All orders received before 12pm (Monday to Friday) will be sent on the same day. For all orders received after 12pm, your order will be dispatched the following morning.
- Can I get an order delivered to my work address instead of my home address?
  Yes, we can delivery to your prefered location, this can be selected when placing an order.
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Payments
- How secure are my payment details?
  At Hawthorn Nutrition we use Paypal to process our payments. Once you have completed your purchase and the checkout process, you will be directed to Paypal's payment page which is hosted on their own website (www.paypal.co.uk). Here you will either enter your paypal details (if you have a paypal account) or your credit/debit card information if you don't have a paypal account. Paypal will process the payment and inform Hawthorn Nutrition once that has been completed.
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